@Override
	public LoyaltyByWizardRS getLoyaltyByWizard(LoyaltyByWizardRQ request) throws IOException, ServiceException {
		LoyaltyByWizardRS response = new LoyaltyByWizardRS();
		NamLoyaltyDetails namLoyaltyDetails = new NamLoyaltyDetails();
		EmeaLoyaltyDetails emeaLoyaltyDetails = new EmeaLoyaltyDetails();
		ResponseContext responseContext = new ResponseContext();
		if (request != null) {
			responseContext.setCorrelationIdentifier(request.getRequestContext().getCorrelationIdentifier());
			responseContext.setResponseTime(Instant.now().toString());
			responseContext.setStatus(SUCCESS_STATUS);
			responseContext.setIpAddress(request.getRequestContext().getIpAddress());
			responseContext.setDeviceType(request.getRequestContext().getDeviceType());

		}
		responseContext.setBrandCode("AVIS");

		Errors errors = new Errors();
		errors.setErrorCode(CUS_LOY);
		errors.setErrorMessage(INVALID_WIZARD);
		responseContext.setErrors(Collections.singletonList(errors));

		response.setResponseContext(responseContext);

		// set nam loyalty details
		namLoyaltyDetails.setPoints("200");
		namLoyaltyDetails.setTierSpend("500");
		namLoyaltyDetails.setTierRentals("10");
		namLoyaltyDetails.setTotalSpend("1500");
		namLoyaltyDetails.setTotalRentals("25");
		namLoyaltyDetails.setTierName("Gold");
		namLoyaltyDetails.setStatus(STATUS.ACTIVE);
		namLoyaltyDetails.setRentalAmountToPromote(0);
		namLoyaltyDetails.setRentalCountToPromote(0);
		namLoyaltyDetails.setNextTierName(PLATINUM);
		namLoyaltyDetails.setRentalAmountPercentage(0);
		namLoyaltyDetails.setRentalCountPercentage(0);
		namLoyaltyDetails.setNextFreeDaYAwayPoints("1000");
		response.setNamLoyaltyDetails(namLoyaltyDetails);

		// set emea details
		emeaLoyaltyDetails.setSurName("Doe");
		emeaLoyaltyDetails.setFirstName("John");
		emeaLoyaltyDetails.setEmailAddress("john.doe@example.com");
		emeaLoyaltyDetails.setTierName("Gold");
		emeaLoyaltyDetails.setRentalsinCurrentYear("5");
		emeaLoyaltyDetails.setSpendInCurrentYear("1000");
		emeaLoyaltyDetails.setRentalsToMaintainTier("3");
		emeaLoyaltyDetails.setSpendToMaintainTier("500");
		emeaLoyaltyDetails.setInvitedLongTerm("Yes");
		emeaLoyaltyDetails.setInvitedOneYear("No");
		emeaLoyaltyDetails.setUpgradeTierName(PLATINUM);
		emeaLoyaltyDetails.setMembershipYearEndDate("2025-12-31");
		emeaLoyaltyDetails.setWizardNumber("WZ123456");
		emeaLoyaltyDetails.setCurrentTierExpiryDate("2025-06-30");
		emeaLoyaltyDetails.setCustomerUpgradedInCurrentYear("Yes");

		response.setEmeaLoyaltyDetails(emeaLoyaltyDetails);

		Status status = new Status();

		Success success = new Success(); // set success
		success.setCode("200");
		success.setDetails(MEMBER_DATA);
		success.setMessage("OK");
		status.setSuccess(Collections.singletonList(success));

		Warnings warnings = new Warnings();
		warnings.setCode(WARNING_CODE);
		warnings.setDetails(CRITICAL_ISSUE);
		warnings.setMessage(PROCESSED_WITH_CONSIDERATIONS);
		status.setWarnings(Collections.singletonList(warnings));

		response.setStatus(Collections.singletonList(status));

		return response;
	}